Last updated: 30/10/2026
1. Who we are
The website https://syntaxis-global.com belongs to Syntaxis L.P., Asimaki Fotila 10, Missolonghi 302 00, Greece, VAT no. — ("we"). Contact: suntaxismesolongi@gmail.com, tel. +30 2631 302754.
2. Scope
These terms apply to the use of the website and of the client portal (mobile login, requests, messages, files, online meetings). By using them you accept these terms.
3. Our services
- The information on this website is general. It is not legal or insurance advice for your own case.
- The services for your case, the fee and the timeline are agreed with you separately.
- Pension, benefit and insurance decisions are issued by the competent authorities (e.g. e-EFKA). We cannot guarantee their outcome or timing.
4. Client portal account
- You log in with your mobile number and a one-time code sent by SMS.
- You are responsible for the security of your phone. Never share the code with anyone: we will never ask you for it.
- Tick "Remember me" only on your own device. If you lose your phone or suspect unauthorised use, press "Log out of all other devices" on your Profile and tell us immediately.
5. Your obligations
- You provide true and complete information and documents and you have the right to share them with us (e.g. third parties' documents with their consent).
- You do not upload malicious files and do not use the portal unlawfully or in a way that disrupts it.
6. Communication
We may send you notifications about your case (e.g. "new message", login codes, meetings) by SMS or e-mail. Message contents and documents are only shown inside the portal. We do not send marketing messages without your consent.
7. Online meetings
Video calls take place through third-party services (e.g. Google Meet), whose own terms also apply. A meeting may not be recorded without the consent of all participants.
8. Liability
To the extent permitted by law, we are not liable for indirect damage, for delays or decisions of public authorities, or for temporary unavailability of the website (e.g. maintenance, third-party failures). Our liability for intent or gross negligence and your rights as a consumer are not limited.
9. Intellectual property
The texts, logo and design of this website belong to us and may not be reproduced without our permission.
10. Personal data
How we process your personal data is described in the Privacy & Cookies Policy.
11. Changes
We may change these terms. The current version is always the one on this page, with its last-updated date.
12. Governing law
Greek law applies. The courts of our registered seat have jurisdiction over any dispute, without prejudice to mandatory consumer protection rules.